About FirstCall


Australian Manufactured & Australian Owned

FirstCall Connect Pty Ltd is a 100% Australian owned company which benefits from over 30 years experience supplying medical alarms to the aged and those at-risk.

FirstCall Medical Alarms are manufactured by VC International (VCi) at Penrith, NSW.  VCi also supply medical alarms to professional medical alarm monitoring companies, Federal and State Government departments, and many aged-care agencies, retirement villages and businesses.

FirstCall complies with all relevant Australian Standards AND, when used in conjunction with a 24-hour monitoring service, FirstCall exceeds the requirements of Australian Standard AS4607.






More Benefits

  • Flexible monitoring options
  • EASY to install and use
  • No user programming or set-up required
  • No batteries need regular replacment
  • FirstCall Helpline assistance
  • Meets all relevant Australian Standards
  • Clear and concise information manuals
  • Benefiting from over 30 years experience
  • Quality Australian made
  • Fully set-up and ready to go
  • No programming charge
  • Over 30 years experience
  • Proven and trusted