Should I use a Professional 24/7 Monitoring Service?
We believe in giving you the full information.
The answer to this question depends very much on your personal circumstances. Professional 24/7 monitoring is more expensive but it does give a higher level of security, especially if you have a medical condition that may need an immediate response, or if you do not have family or friends near-by. The monitoring service also regularly checks the operation of the equipment.
Family and friends monitored medical alarms can be programmed to call 000 directly, but unless the emergency services operator is able to talk to you they cannot assign a appropriate priority to the ambulance call-out.
A professional monitoring service operator is able to relay the degree of urgency to the 000 operator based on your medical history, and achieve an appropriate ambulance priority.
Call FirstCall on 1300 40 80 80 to set up 24/7 monitoring.